Awards & Accreditations
We are proud of the Awards & Accreditations we have earn through our years of experience, continuous training and in recognition for excellence. Check them out:
We’re proud members of The National Carpet Cleaners Association which is a nationally recognised trade association dedicated to the cleaning of carpets, hard flooring and soft furnishings.
Watch this useful info video about caring for your carpets and furnishings:
We’re proud to be a
Which? Trusted Trader
The consumer organisation Which? have been testing consumer products for years and now they’re doing the same for Trades. The criteria to become a Trusted Trader are detailed on their website here>>
For YOUR Peace of Mind…
An extra benefit of using a Which? Trusted Trader is that they have Ombudsman Services on hand to offer extra peace of mind. Ombudsman Services provides independent dispute resolution to all Which? Trusted trader customers if you’re not able to resolve the issue direct with the Trader.
Check any other Carpet Cleaner you invite into your home is a Which? Trusted Trader, as not everyone who applies, is accepted, or can offer you Ombudsman Service.
TrustMark is a not for profit organisation, licensed by Government and supported by consumer protection groups, so we’re proud to have achieved Trustmark status.
Unlike some other ‘pay and you’re in’ type ‘Rated Trade’ schemes that you may have seen advertised, this scheme is only open to companies who meet very strict criteria, ie you have to do more than pay a fee and send copies of insurance details to join. For more information visit their website here http://www.trustmark.org.uk/government-standards
We’re also proud members of The Approved Carpet Cleaners Association. Our mission is to bring all the good honest carpet cleaners in the UK together as active members of the association. Working together we hope to educate the general public and business decision makers, about the implications of choosing a service provider who does not have the required training or tools to safely deliver a quality cleaning service.
Drier, Cleaner & Healthier
Chem-Dry’s patented carpet cleaning solution – ‘The Natural®’ uses the power of effervescent carbonating cleaning bubbles, which naturally deodorises your carpets and fabrics as it cleans. It also contains a rich oxygen formulation.
This certifies that Chem-Dry’s patented carpet cleaning solution –‘The Natural®‘ together with a range of our consumable products meet or exceeds the Chem-Dry ‘Green Certified’ Environmental standards.
The Carpet and Rug Institute
This program identifies effective carpet cleaning solutions and equipment that will clean your home or office carpets right the first time and protect your carpet cleaning investment. The blue and green CRI Seal of Approval is proof that we are investing in a quality service.
ISO 9001 Quality Management
ISO 9001:2008 is the International Standard for Quality Management Systems (QMS).
ISO 14001 Environment Management
SO 14001 is the International Standard for Environmental Management Systems.
Professional inspection, maintenance, cleaning and restoration of textile floor coverings – Code of Practice.